3M Opens New Customer Experience Center in Hanoi
3M, a global leader in science and innovation, today announced the grand opening of its new Customer Experience Center located at Technopark Tower, Vinhomes Ocean Park, Da Ton, Gia Lam, Hanoi.
This state-of-the-art center is set to become a hub for showcasing the widest array of 3M electronics technologies and solutions in Southeast Asia in addition to its extensive range of solutions in transportation safety, and commercial markets.
The center’s ribbon was cut today at an official ceremony attended by Her Excellency, Mrs. Nguyen Thi Ngoc Bich, Deputy Minister of Planning & Investment of Vietnam and the Honorable Mr. Marc E. Knapper, US Ambassador to Vietnam in a session that drew attention to the company’s commitment to building a brighter future for Vietnam through solutions that empower modern life in the rapidly developing Southeast Asian nation.
The new center offers visitors an immersive experience with guided tours and interactive demonstrations, highlighting the ways in which 3M’s advanced technologies are driving progress and developing solutions for Vietnam’s future.
“Vietnam is the fastest growing market for our electronics business in Southeast Asia and our new Customer Experience Center in Hanoi is a testament to our dedication to this market,” said Mr. Amit Laroya, Senior Vice President – Asia, 3M Transportation & Electronics Business Group. “It embodies our commitment to scale-up our efforts in high-growth markets that need our cutting-edge solutions across sectors including consumer electronics, semiconductors, data centers and industrial automation.”
“Each of these is a field in which Vietnam has made great strides in developing its manufacturing base and accelerating the growth of its entire export economy. We are excited to offer a space where customers can explore and engage with 3M technologies and see firsthand how we are contributing to the advancement of the electronics industry.”
The new 417 square-meter facility complements 3M’s existing Customer Technology Centre in Ho Chi Minh City and showcases solutions and collaboration opportunities to the company’s partners around the country.
“Over the next two years, we plan to invest in more advanced testing equipment to meet the needs of the fast-growing market in Vietnam, ensuring that the company remains at the forefront of technological innovation,” Vander Louw added.
3M Vietnam has been enhancing Vietnamese lives since 1994 and is celebrating its 30th anniversary this year. From its humble beginnings as a representative office, 3M Vietnam has expanded to include a headquarters in Ho Chi Minh City, a second office in the capital, and three research and development facilities.
The company serves diverse industries such as consumer electronics, automotive, energy, chemicals, building and construction, transportation, and consumer retail.
For more information about 3M and its innovative solutions, please visit 3M Vietnam’s website.
Quote from Deputy Minister of Planning & Investment of Vietnam Nguyen Thi Ngoc Bich
“The establishment of 3M’s Customer Experience Center marks a significant milestone in Vietnam’s journey to becoming a global destination for high-tech innovation. As Vietnam stands at a crucial point in its transformation towards a digital, green, and circular economy, we are prioritizing the development of science, technology, and innovation to drive economic productivity and competitiveness. The Ministry of Planning and Investment reaffirms our commitment to creating a favorable environment for both domestic and international businesses to engage in innovation. We thank 3M for working with Vietnam and look forward to the positive impact this center will have on our nation’s growth and development.”
Quote from US Ambassador to Vietnam Marc E. Knapper
“For over a century, 3M has led in scientific and technological innovation, impacting industries like electronics and telecommunications. The opening of this state-of-the-art center in Vietnam highlights 3M’s commitment to local innovation and reflects the strong U.S.-Vietnam partnership. This milestone, marking 3M’s 30 years in Vietnam, reaffirms the goal of the Comprehensive Strategic Partnership’s to cooperate in promoting innovation, fostering creativity, and advancing technology alongside our Vietnamese partners.”