Dell Technologies Commissioned Research Reveals Businesses in Vietnam are Burdened by Data

August 24, 2021
vi-lang Xem Tiếng Việt

Dell Technologies’ data from 45 countries reveals a “Data Paradox”: businesses say they need more data yet they’re struggling to cope with and extract value from the data they have

 

Ho Chi Minh City, Vietnam – August 24, 2021

 

Tổng quan

  • 73% of businesses in Vietnam believe they are data-driven but only 18% testify to treating data as capital and prioritizing its use across the business
  • More than two-thirds (67%) say they need more data, but even more businesses (76%) state they have more data now than they can handle
  • 61% of businesses believe in the data benefits of transitioning to an on-demand model, but only 24% have made the move

 

Thông tin chi tiết

 

The findings are based on a survey of more than 4,000 decision-makers from 45 countries and builds on the Dell Technologies Digital Transformation Index research, which assesses the digital maturity of businesses around the globe. The new Digital Transformation Index revealed that “data overload/unable to extract insights from data” was the third highest global ranking barrier to transformation, up from 11th place in 2016.

 

  1. The Perception Paradox

73% of respondents from Vietnam say their business is data-driven and state “data is the lifeblood of their organization.” But only 18% testify to treating data as capital and prioritizing its use across the business.

To provide some clarity around this paradox, the research outlines an objective measurement of businesses’ data readiness.

The results show that 91% of businesses are yet to progress either their data technology and processes and/or their data culture and skills. Only 9% of businesses are defined as Data Champions: companies that are actively engaged in both areas (technology/process and culture/skills).

  1. The “Want More Than They Can Handle” Paradox

According to the research, 76% say they are gathering data faster than they can analyze and use, yet 67% say they constantly need more data than their current capabilities provide. This could be the result of:

  • 54% guarding a significant amount of their data in data centers they own or control, despite the known benefits of processing data at the edge (where the data is generated).
  • Poor data leadership: 74% admit their board still doesn’t visibly support the company’s data and analytics strategy
  • An IT strategy that doesn’t scale: 49% are bolting on more data lakes, rather than consolidating what they have

Consequentially, the explosion in data is making their working lives harder rather than easier: 71% complain they have such a glut of data they can’t meet security and compliance requirements, and 70% say their teams are already overwhelmed by the data that they have.

“At a time when businesses are under immense pressure to embrace Digital Transformation to accelerate customer service, they need to juggle getting more data in, as well as better mining the data that they have. Particularly now, with 39% saying the pandemic significantly increased the amount of data they need to collect, store and analyze,” commented Vu Tran, Managing Director, Dell Technologies Vietnam. “Becoming a data-driven business is a journey, and they’ll need guides to help them along the way.”

  1. The “Seeing Without Doing” Paradox

Over the past 18 months the on-demand sector has expanded, igniting a new wave of data-first, data-anywhere businesses. However, the number of businesses that have moved the majority of their applications and infrastructure to an as-a-Service model is still few (24%). Even though:

  • 72% see the opportunity to scale to changing customer demands
  • 56% believe it would enable companies to be more agile
  • 54% forecast businesses would be able to provision applications quickly and simply (with just the touch of a button)
  • An on-demand model would help 78% of businesses that are currently wrestling with either or all of the following barriers to better capturing, analyzing and acting on data: High storage costs; a data warehouse that is not optimized; outdated IT infrastructure; processes that are too manual to meet their needs.

Hope on the Horizon

Although businesses are struggling today, many have plans to create a better tomorrow: 53% intend to deploy machine learning to automate how they detect anomaly data, 54% are looking to move to a data-as-a-service model and 38% are planning to look deeper into the performance stack to rearchitect how they process and use data in the next 1-3 years.

Three ways businesses can turn their data burden into a data advantage:

  1. Modernizing their IT infrastructure, so it meets data where it lives, at the edge. This incorporates bringing businesses’ infrastructure and applications closer to where data needs to be captured, analyzed and acted on–while avoiding data sprawl, by maintaining a consistent multi-cloud operating model
  2. Optimizing data pipelines, so data can flow freely and securely while being augmented by AI/ML
  3. Developing software to deliver the personalized, integrated experiences customers crave.

* A May 2021 commissioned study, “Unveiling Data Challenges Afflicting Businesses Around The World”, conducted by Forrester Consulting on behalf of Dell Technologies. Base: 4,036 Director+ decision-makers responsible for data and data strategies in NA, EMEA, APJ, GC, or LATAM

 

Additional resources

 

 

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